What do I do if I have a question or concern about my unit or one of the common areas?
Posted on April 21, 2017 by wordpress_admin - No Comments
Please communicate any questions or concerns you may have about your unit or the common areas directly to our property manager, Sandie Foehl, at Coast Community Property Management, by calling (805) 968-3435 or e-mailing firstname.lastname@example.org. Her office always tries to answer the phone during regular business hours (9 am to 5 pm, Mon – Fri), but if they are unable to take your call, be sure to leave a message. Someone will return your call within 24 hours. Note that they give voice-mail priority over e-mail. So, if what you have to say is time-sensitive, please call!
Again, do not email with an emergency! They will not be able to respond as promptly as may be necessary. However, for non-urgent, and especially for complicated requests, sending an email works well. They generally responds to e-mail within 48 hours.